Monday, November 30, 2009
Received my invitation from Google Wave Today
Speaking of Google--I received my invitation today to join Google Wave today. I think there will be a learning curve on how to use it. is an online tool for real-time communication and collaboration. A wave can be both a conversation and a document where people can discuss and work together using richly formatted text, photos, videos, maps, and more. I made contacts today with my NJIT collegue Heather Huey and Val Forrestal at Stevens. Let me take some time to learn how to use it.
Will Google Take Over All Libraries?
I suggest my readers see this entry http://oedb.org/blogs/ilibrarian/2009/what-happens-when-libraries-are-shut-down/ from Ellyssa Kroski's blog Ilibrarian. Many special libraries have either closed or downsized in recent years. The photo states that the library is closed and that researchers should consult Google.
When we give classes to college students, we advise them that the sites that they find by searching Google may not be reliable and they should search library databases to find peer reviewed information. In the years to come Google could take over the reference function. Many reliable databases are emulating Google in their search interfaces. When I answer question for the chat service QANDANJ I often find the information for the patron through a Google search. The last time I checked Google had 71% market share of all search engines.
When we give classes to college students, we advise them that the sites that they find by searching Google may not be reliable and they should search library databases to find peer reviewed information. In the years to come Google could take over the reference function. Many reliable databases are emulating Google in their search interfaces. When I answer question for the chat service QANDANJ I often find the information for the patron through a Google search. The last time I checked Google had 71% market share of all search engines.
Tuesday, November 24, 2009
February 10th is the date of the Joint Upstate Downstate New York Meeting of Science Librarians
In August I reported in this journal that I was beginning to plan a joint science librarians meeting with the Upstate New York Science Librarians group. I have arranged with METRO to have the meeting on Wednesday February 10, 2010. The upstaters will attend the meeting through web conferencing software. The theme will be Trends in Sci/Tech and Medical Publishing. I have invited representatives from 4 major publishers. I will announce more details later.
Friday, November 20, 2009
Humorous Metaphor of the Day
I had a discussion with a colleague today about the use of Google Scholar in cited reference counts for faculty being considered for promotion and/or tenure. I suggested she research the topic using a database covering the library literature. She found this article which was quite on the mark:
Jacso, P. (2009). GOOGLE SCHOLAR'S GHOST AUTHORS. Library Journal, 134(18), 26-27. Retrieved from Library, Information Science & Technology Abstracts database.
There was a statement by Professor Jasco there which was quite humorous:
"Google Scholar's publication/citation counts and metadata for bibliometric and scientometric evaluations too often resemble Bernie Madoff's profit numbers. Just as investors preferred the nonexistent reality described by Madoff's tally, users may like the publication/citation counts reported by GS and the many inflated indicators derived from them."
Jacso, P. (2009). GOOGLE SCHOLAR'S GHOST AUTHORS. Library Journal, 134(18), 26-27. Retrieved from Library, Information Science & Technology Abstracts database.
There was a statement by Professor Jasco there which was quite humorous:
"Google Scholar's publication/citation counts and metadata for bibliometric and scientometric evaluations too often resemble Bernie Madoff's profit numbers. Just as investors preferred the nonexistent reality described by Madoff's tally, users may like the publication/citation counts reported by GS and the many inflated indicators derived from them."
Thursday, November 19, 2009
My First Meeting at the VALE Reference Services Committee meeting
For readers of this journal outside of New Jersey VALE (Virtual Academic Library Environment) is a consortium of college and university librarians. Please click on the link for more information. Today I attended my first meeting of the Reference Services Committee which was held at the Alexander Library at the College Avenue campus of Rutgers.
From May 1974 until December 1976 I lived in New Brunswick in my "previous life as a laboratory chemist." My personal journal has an entry that discusses my time there. Whenever I go to a professional meeting at Rutgers, I observe how the town has changed in the 30+ years since I lived there. Any place changes over time.
The committee discussed a reference survey that it is sending to the library directors of the state. We also viewed some web sites that considered reference statistics applications and the use of text messaging in reference.
Reference Statistics Applications:
a. http://www.slideshare.net/vacekrae/libstats-demo-and-overview - Open Source Libstats
b. http://www.altarama.com.au/deskstat.htm - commercial Artamara's RefTracker
c. http://libraryassessment.org/bm~doc/leibold.pps
d. http://bkarrgerlich.googlepages.com/tryingthereadscale
Text-a-Librarian:
a. Online presentation: http://www.textalibrarian.com/emerging.php
b. Features page: http://www.textalibrarian.com/features.php
c. One page PDF: http://www.textalibrarian.com/TextALibrarian-InfoSheet.pdf
From May 1974 until December 1976 I lived in New Brunswick in my "previous life as a laboratory chemist." My personal journal has an entry that discusses my time there. Whenever I go to a professional meeting at Rutgers, I observe how the town has changed in the 30+ years since I lived there. Any place changes over time.
The committee discussed a reference survey that it is sending to the library directors of the state. We also viewed some web sites that considered reference statistics applications and the use of text messaging in reference.
Reference Statistics Applications:
a. http://www.slideshare.net/vacekrae/libstats-demo-and-overview - Open Source Libstats
b. http://www.altarama.com.au/deskstat.htm - commercial Artamara's RefTracker
c. http://libraryassessment.org/bm~doc/leibold.pps
d. http://bkarrgerlich.googlepages.com/tryingthereadscale
Text-a-Librarian:
a. Online presentation: http://www.textalibrarian.com/emerging.php
b. Features page: http://www.textalibrarian.com/features.php
c. One page PDF: http://www.textalibrarian.com/TextALibrarian-InfoSheet.pdf
Tuesday, November 17, 2009
Two free web sites that help to evaluate journals
Yesterday I posed the question about evaluating scientific magazines to the Science Librarians listserv. The definitive answer was that the Standard Rate and Data Service (SRDS) provides circulation data for periodicals which can be used to gauge the quality of a magazine. However this is a fee based service.
Irwin Weintraub of Brooklyn College did provide these two free services that can be used to evaluate journals.
Take a look at SCImagojr .com [FREE!]. This is a project from Spain, which is analyzing journals according to usage -- the project is, I believe, supported by Elsevier. In any case, their dataset is the Scopus database! Be sure to read their ABOUT page:http://www.scimagojr.com/aboutus.php
Another free site you may want to look at is eigenfactor .org, which is using the journal database that is the foundation for Web of Science. Using Eigenfactor, you can get ranking according to either the Eigenfactor Score (a kind of google-like page rank score) or the Article Influence Score (a kind of Impact Factor) -- in both cases, the higher the score, the better! Interestingly, at the Eigenfactor site, you can also get a Cost-effectiveness ranking (Price per Eigenfactor)!
Irwin Weintraub of Brooklyn College did provide these two free services that can be used to evaluate journals.
Take a look at SCImagojr .com [FREE!]. This is a project from Spain, which is analyzing journals according to usage -- the project is, I believe, supported by Elsevier. In any case, their dataset is the Scopus database! Be sure to read their ABOUT page:http://www.scimagojr.com/aboutus.php
Another free site you may want to look at is eigenfactor .org, which is using the journal database that is the foundation for Web of Science. Using Eigenfactor, you can get ranking according to either the Eigenfactor Score (a kind of google-like page rank score) or the Article Influence Score (a kind of Impact Factor) -- in both cases, the higher the score, the better! Interestingly, at the Eigenfactor site, you can also get a Cost-effectiveness ranking (Price per Eigenfactor)!
Monday, November 16, 2009
Question from a graduate student
A few weeks ago I posted an entry about an exemplary graduate student. Last Friday he posed a unique question to me. He asked how can magazines not journals covering semiconductors can be ranked. Of course journals are ranked by Journal Citation Reports by impact factor. I really had to think this one out. I should him Ulrich's International Periodicals Directory where most of the semiconductor magazines were classified under electronics. I suggested that the best way to rank magazines would be to do it through circulation statistics. These magazines would be purchased by libraries and individuals who are working in the field.
Any thoughts on what other criteria can be used to gauge the quality of scientific magazines?
Any thoughts on what other criteria can be used to gauge the quality of scientific magazines?
Thursday, November 12, 2009
Information Literacy vs Calculus/Intermittent vs Continuous
Students in the science and engineering curriculum must successfully complete calculus in their freshman year since it is a prerequisite for so many other courses. Is it necessary to re-teach calculus in succeeding courses? Of course not. Students continously use what they learned in calculus in subsequent courses.
The situation for information literacy is different. At NJIT we have provided basic information literacy training in the Research Roadmaps given in Humanities 101 and 102. Students immediately apply what they learned since they must write papers using library databases. Not all courses later in the science/engineering curriculum require students to write papers using peer reviewed literature. Thus information literacy skills are used intermitently and may be forgotten later on. Perhaps notes used in our Research Roadmaps should be made available to advanced students who must write papers.
This entry was originally written in the NJIT Library's Information Literacy Blog at https://blogs.njit.edu/infolit/ . I certainly invited any NJIT faculty or other librarians to go to that site and make comments.
The situation for information literacy is different. At NJIT we have provided basic information literacy training in the Research Roadmaps given in Humanities 101 and 102. Students immediately apply what they learned since they must write papers using library databases. Not all courses later in the science/engineering curriculum require students to write papers using peer reviewed literature. Thus information literacy skills are used intermitently and may be forgotten later on. Perhaps notes used in our Research Roadmaps should be made available to advanced students who must write papers.
This entry was originally written in the NJIT Library's Information Literacy Blog at https://blogs.njit.edu/infolit/ . I certainly invited any NJIT faculty or other librarians to go to that site and make comments.
Wednesday, November 11, 2009
Adventures in Reference - Good and Bad
It's always nice to get a challenging reference question especially when it is in my area of expertise (chemistry). This morning I logged into QANDANJ and a student wrote down a structure of a chemical substance. Some years back when I worked as a chemical information specialist for a drug company, I would have been able to answer this question almost instantly. I explained to the online patron that I would a few minutes. About 5 minutes later, this person said "hurry up you [expletive deleted]". I immediately terminated the session.
Below is a chat transcript from yesterday where the patron started out with a very vague question and gradually made it more specific. After each of the patrons responses, there was a long pause. On a few occasions I almost gave up since I thought the person left the chat. Below is the transcript:
Chat Transcript: Do you have information regarding financial support?
Librarian 1:15:14:14 2009/11/10 (GMT-5)
Note: Patron's screen name: -
Librarian 1:15:15:18 2009/11/10 (GMT-5)
Librarian 'NJ INSTofTECH Bruce' has joined the session.
Librarian 1:15:15:58 2009/11/10 (GMT-5)
Hello, this is Bruce from the library at NJIT. Your question is somewhat vague. Please clarigy and say exactly what information you need.
Patron:15:20:09 2009/11/10 (GMT-5)
Do you have information regarding pension annuity contracts?
Librarian 1:15:20:57 2009/11/10 (GMT-5)
Is this New Jersey state pensions. I still need a clarification.
Patron:15:24:09 2009/11/10 (GMT-5)
I'm looking for the pension information for a multinational corporation headquarted in New York City?
Librarian 1:15:24:34 2009/11/10 (GMT-5)
What is the name of the corporation?
Patron:15:25:02 2009/11/10 (GMT-5)
Bristol Myers Squibb
Librarian 1:15:25:18 2009/11/10 (GMT-5)
I will see what I can find, please give me a few minutes
Librarian 1:15:27:07 2009/11/10 (GMT-5)
I found some information at this web site http://www.bms.com/careers/Benefits/Pages/FinacialSavings.aspx
Librarian 1:15:27:28 2009/11/10 (GMT-5)
Retirement/Pension Plan: Bristol-Myers Squibb provides retirement benefits to eligible employees based on years of service and a plan formula based on final average pay. If you have a question regarding your pension or savings benefits, please contact the Bristol-Myers Squibb Savings and Pension Center at 877-208-0795. Bristol-Myers Squibb retirees may also log into Benefits Express Internet site at: https://benefitsexpress.bms.com/.
Librarian 1:15:27:51 2009/11/10 (GMT-5)
Are you a current employee or retiree of Bristol Meyers Squibb
Librarian 1:15:29:09 2009/11/10 (GMT-5)
I can only provide you information that is on the open web. I can not provide any proprietary information about company benefits
Librarian 1:15:32:01 2009/11/10 (GMT-5)
Are you still on the line?
Patron:15:34:25 2009/11/10 (GMT-5)
Yes
Librarian 1:15:35:25 2009/11/10 (GMT-5)
I really can't give you any more information, since it is private information of Bristol Meyers Squibb
Librarian 1:15:36:28 2009/11/10 (GMT-5)
I suggest you phone 877-208-0795 if you are a current or past employee.
Librarian 1:15:36:38 2009/11/10 (GMT-5)
Are you applying for a position there?
Patron:15:39:01 2009/11/10 (GMT-5)
Possibly, however I would like to find out the financial stability of their pension plans , given the current financial crisis.
Librarian 1:15:39:23 2009/11/10 (GMT-5)
Let me see if I can find any information
Librarian 1:15:41:56 2009/11/10 (GMT-5)
Pensions & Investments; 2/23/2009, Vol. 37 Issue 4, p1-22, 2p Document Type:Article Subject Terms:*PENSION plan funding BRISTOL-Myers Squibb Co. Geographic Terms:UNITED States Company/Entity:BRISTOL-Myers Squibb Co. DUNS Number: 001288497 Ticker: BMY COCA-Cola Co. DUNS Number: 003296175 Ticker: KO ALASKA Permanent Fund Corp. Abstract:The article presents news briefs related to the pension plan funds. Bristol-Myers Squibb Co. expects to contribute a total of $550 million to its $4.1 billion U.S. pension plan, according to the company's 10-K filing. Coca-Cola Co. is reportedly adopting a cash balance plan for most U.S. salaried and hourly employees hired as of Jan. 1, 2010. The $27.7 billion Alaska Permanent Fund Corp. stopped plans for two alternative investments approved in July because of a 25% decline in the fund's value.
Librarian 1:15:43:36 2009/11/10 (GMT-5)
Here is some financial information about BMS http://investing.businessweek.com/research/stocks/financials/pensions.asp?ric=BMY
Librarian 1:15:47:01 2009/11/10 (GMT-5)
This is all the information I can find from the resources at my disposal
Librarian 1:15:47:19 2009/11/10 (GMT-5)
I wish I could be more helpful
Librarian 1:15:47:42 2009/11/10 (GMT-5)
If you need further help, please feel free to login again. It's been a pleasure serving you at QandANJ.org.
Librarian 1:15:47:46 2009/11/10 (GMT-5)
Librarian ended chat session.
Librarian 1:15:47:50 2009/11/10 (GMT-5)
Note: Set Resolution: Answered
On a brighter note, I helped a student at the reference desk find some information about a Shakespearean play. About an hour later, I walked toward the student center and saw this student walking with a friend. A nodded to him and a few seconds he said to this friend that this man was very helpful to me in the library. It's nice to get some gratitude.
Below is a chat transcript from yesterday where the patron started out with a very vague question and gradually made it more specific. After each of the patrons responses, there was a long pause. On a few occasions I almost gave up since I thought the person left the chat. Below is the transcript:
Chat Transcript: Do you have information regarding financial support?
Librarian 1:15:14:14 2009/11/10 (GMT-5)
Note: Patron's screen name: -
Librarian 1:15:15:18 2009/11/10 (GMT-5)
Librarian 'NJ INSTofTECH Bruce' has joined the session.
Librarian 1:15:15:58 2009/11/10 (GMT-5)
Hello, this is Bruce from the library at NJIT. Your question is somewhat vague. Please clarigy and say exactly what information you need.
Patron:15:20:09 2009/11/10 (GMT-5)
Do you have information regarding pension annuity contracts?
Librarian 1:15:20:57 2009/11/10 (GMT-5)
Is this New Jersey state pensions. I still need a clarification.
Patron:15:24:09 2009/11/10 (GMT-5)
I'm looking for the pension information for a multinational corporation headquarted in New York City?
Librarian 1:15:24:34 2009/11/10 (GMT-5)
What is the name of the corporation?
Patron:15:25:02 2009/11/10 (GMT-5)
Bristol Myers Squibb
Librarian 1:15:25:18 2009/11/10 (GMT-5)
I will see what I can find, please give me a few minutes
Librarian 1:15:27:07 2009/11/10 (GMT-5)
I found some information at this web site http://www.bms.com/careers/Benefits/Pages/FinacialSavings.aspx
Librarian 1:15:27:28 2009/11/10 (GMT-5)
Retirement/Pension Plan: Bristol-Myers Squibb provides retirement benefits to eligible employees based on years of service and a plan formula based on final average pay. If you have a question regarding your pension or savings benefits, please contact the Bristol-Myers Squibb Savings and Pension Center at 877-208-0795. Bristol-Myers Squibb retirees may also log into Benefits Express Internet site at: https://benefitsexpress.bms.com/.
Librarian 1:15:27:51 2009/11/10 (GMT-5)
Are you a current employee or retiree of Bristol Meyers Squibb
Librarian 1:15:29:09 2009/11/10 (GMT-5)
I can only provide you information that is on the open web. I can not provide any proprietary information about company benefits
Librarian 1:15:32:01 2009/11/10 (GMT-5)
Are you still on the line?
Patron:15:34:25 2009/11/10 (GMT-5)
Yes
Librarian 1:15:35:25 2009/11/10 (GMT-5)
I really can't give you any more information, since it is private information of Bristol Meyers Squibb
Librarian 1:15:36:28 2009/11/10 (GMT-5)
I suggest you phone 877-208-0795 if you are a current or past employee.
Librarian 1:15:36:38 2009/11/10 (GMT-5)
Are you applying for a position there?
Patron:15:39:01 2009/11/10 (GMT-5)
Possibly, however I would like to find out the financial stability of their pension plans , given the current financial crisis.
Librarian 1:15:39:23 2009/11/10 (GMT-5)
Let me see if I can find any information
Librarian 1:15:41:56 2009/11/10 (GMT-5)
Pensions & Investments; 2/23/2009, Vol. 37 Issue 4, p1-22, 2p Document Type:Article Subject Terms:*PENSION plan funding BRISTOL-Myers Squibb Co. Geographic Terms:UNITED States Company/Entity:BRISTOL-Myers Squibb Co. DUNS Number: 001288497 Ticker: BMY COCA-Cola Co. DUNS Number: 003296175 Ticker: KO ALASKA Permanent Fund Corp. Abstract:The article presents news briefs related to the pension plan funds. Bristol-Myers Squibb Co. expects to contribute a total of $550 million to its $4.1 billion U.S. pension plan, according to the company's 10-K filing. Coca-Cola Co. is reportedly adopting a cash balance plan for most U.S. salaried and hourly employees hired as of Jan. 1, 2010. The $27.7 billion Alaska Permanent Fund Corp. stopped plans for two alternative investments approved in July because of a 25% decline in the fund's value.
Librarian 1:15:43:36 2009/11/10 (GMT-5)
Here is some financial information about BMS http://investing.businessweek.com/research/stocks/financials/pensions.asp?ric=BMY
Librarian 1:15:47:01 2009/11/10 (GMT-5)
This is all the information I can find from the resources at my disposal
Librarian 1:15:47:19 2009/11/10 (GMT-5)
I wish I could be more helpful
Librarian 1:15:47:42 2009/11/10 (GMT-5)
If you need further help, please feel free to login again. It's been a pleasure serving you at QandANJ.org.
Librarian 1:15:47:46 2009/11/10 (GMT-5)
Librarian ended chat session.
Librarian 1:15:47:50 2009/11/10 (GMT-5)
Note: Set Resolution: Answered
On a brighter note, I helped a student at the reference desk find some information about a Shakespearean play. About an hour later, I walked toward the student center and saw this student walking with a friend. A nodded to him and a few seconds he said to this friend that this man was very helpful to me in the library. It's nice to get some gratitude.
Monday, November 9, 2009
Reference Question of the Evening
I am working on the late shift tonight so here is a good question that came at 5:30. Students are required to edit a page of the Wikipedia. This student had to report on computer printers with the Energy Star Standard. The article discussed the standard as applied to computers, but not to printers specifically. I showed the student how to find relevant articles using Lexis Nexis and Business Source premier.
Tuesday, November 3, 2009
Transcript from a Chat with an Appreciative Patron
I have discussed chat reference in this journal before. You spend time trying to find information for a person and you often don't know if the customer is satisfied with the results. I send the information over and nothing happens. After a while I must log off the session and wait for another chat. Today I received a question from at student at Eastern Illinois University. I sent her 8 articles in PDF and felt that she appreciated what I did for her. Here is the transcript:
Chat Transcript: I am looking for scholarly journals and need a total of 5. I have found 2 but I am having trouble trying to find others. The topic of discussion is Racism. I would like to talk about several issues of racism. For esxample, race, ethnicity, education, unbias, and sports. In addition to the sports portion; an article talking about Caster Semenya (sp??) Women athlete in South Africa. Any help would be greatly appreciated. Thanks!
[Librarian 14:13:04]: Librarian 'NJ INSTofTECH Bruce' has joined the session. [Librarian 14:13:54]: Hello Lashaunda, this is Bruce from the library at the New Jersey Institute of Technology. This is a national chat service
[Patron 14:14:21]: Hi Bruce!
[Librarian 14:14:53]: Let me lookat Academic Search Premier which is a popular database here and see if I can find some articles in scholarly journals for you.
[Patron 14:15:44]: Thank you I appreciate that. I looked at several of the databases and found 2 but I am having trouble finding more.
[Librarian 14:18:56]: I did a search on Racism and sports in Academic Search Premier and limited my search to Peer Reviewed journals and full-text availability. Let me send you 5 of the articles
[Librarian 14:25:08]: I just sent you 5 articles in PDF
[Librarian 14:27:27]: Please check your e-mail
[Patron 14:27:48]: I received them...Are there a couple more that have racism and education and/or an article about if it still exists today? Thanks!
[Librarian 14:28:07]: Let me search the database again
[Patron 14:29:17]: Thank you. [Librarian 14:33:26]: I just sent you 3 articles in pdf considering racism in education
[Patron 14:36:23]: Got them...thankyou so much for your help Bruce. In the future, if I have trouble trying to find some good articles other than what I find in the database...can I use this service?
[Librarian 14:38:51]: yes, you may use this service at any time. Yo may also want to speak to your librarian at your university if you need assistance using the datbases that are available to you
[Librarian 14:39:17]: I sent you one newspaper article about Caster Semenya
[Patron 14:39:33]: Will do. Thank you so much for your excellent service. :)...Thank you!!
[Librarian 14:40:01]: You are welcome. Is there anything more that I can do for you right now?
[Librarian 14:41:34]: Thank you for using this service.
[Librarian 14:41:39]: Librarian ended chat session.
Chat Transcript: I am looking for scholarly journals and need a total of 5. I have found 2 but I am having trouble trying to find others. The topic of discussion is Racism. I would like to talk about several issues of racism. For esxample, race, ethnicity, education, unbias, and sports. In addition to the sports portion; an article talking about Caster Semenya (sp??) Women athlete in South Africa. Any help would be greatly appreciated. Thanks!
[Librarian 14:13:04]: Librarian 'NJ INSTofTECH Bruce' has joined the session. [Librarian 14:13:54]: Hello Lashaunda, this is Bruce from the library at the New Jersey Institute of Technology. This is a national chat service
[Patron 14:14:21]: Hi Bruce!
[Librarian 14:14:53]: Let me lookat Academic Search Premier which is a popular database here and see if I can find some articles in scholarly journals for you.
[Patron 14:15:44]: Thank you I appreciate that. I looked at several of the databases and found 2 but I am having trouble finding more.
[Librarian 14:18:56]: I did a search on Racism and sports in Academic Search Premier and limited my search to Peer Reviewed journals and full-text availability. Let me send you 5 of the articles
[Librarian 14:25:08]: I just sent you 5 articles in PDF
[Librarian 14:27:27]: Please check your e-mail
[Patron 14:27:48]: I received them...Are there a couple more that have racism and education and/or an article about if it still exists today? Thanks!
[Librarian 14:28:07]: Let me search the database again
[Patron 14:29:17]: Thank you. [Librarian 14:33:26]: I just sent you 3 articles in pdf considering racism in education
[Patron 14:36:23]: Got them...thankyou so much for your help Bruce. In the future, if I have trouble trying to find some good articles other than what I find in the database...can I use this service?
[Librarian 14:38:51]: yes, you may use this service at any time. Yo may also want to speak to your librarian at your university if you need assistance using the datbases that are available to you
[Librarian 14:39:17]: I sent you one newspaper article about Caster Semenya
[Patron 14:39:33]: Will do. Thank you so much for your excellent service. :)...Thank you!!
[Librarian 14:40:01]: You are welcome. Is there anything more that I can do for you right now?
[Librarian 14:41:34]: Thank you for using this service.
[Librarian 14:41:39]: Librarian ended chat session.
Monday, November 2, 2009
Reference Question of the Day
I was sitting at the reference desk and received the same question from a reference chat and a walk up patron. Likely, they were in the same class. They wanted information about campus crime or rape. One of them was interested in newspaper articles while the other specifically want law cases where the university was sued. I referred both of them to Lexis Nexis Academic Universe.
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