I think all reference librarians have heard that several times in the course of an academic year. Today a student approached me asking how to find a case study on deceptive marketing practices by a company. "I couldn't find anything searching Google." I should him how to use Business Source Complete to find the information that he needed so he could easily pick out a case study.
It is just disappointing that students just think of Google whenever they have a research question. How can information literacy steer students away from this "Google way of thinking"?
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