In this era of Google, very few indepedent researchers visit academic libraries. This morning an older gentleman had a reference question about a chemical company that existed from the 1930s to 1960s. He already did his Googling, but figured he needed to search print resources. I explained that the collection at NJIT served the curriculum here and that I doubted that there would be historical information about a company. I was able to find articles and patents where this company was listed as a corporate author. This gave him some information on what the company manufactured. I referred him to the Dana Library at Rutgers which has a much stronger business collection. He also said that he planned to visit the New Jersey Historical Society.
It's nice to get an unusual and challenging reference question.
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