Trying to solve problems logging into Scifinder on the Web

One of my favorite people at NJIT is an adjunct professor of chemistry who is having problems. One must establish an account for Scifinder from an NJIT e-mail account. Since he is an adjunct he apparently lost his e-mail temporarily. I just found out from the Human Resources department that his problem was resolved. Another student had a problem logging in from another computer lab on campus. I invited her to come to my office. I guided her through the process of logging into Scifinder, and everything seemed to be OK.