I reported in this blog a few weeks ago that after a user of Scifinder Scholar asked for reinstatement of the client version, I ran a poll of users to ascertain their preference. Out of 17 people who answered the poll, 9 preferrred the client, 7 the web, and 1 had no preference. 80% of the registered users at that point did not vote. At that point I restored one user to the client version splitting my 2 Scifinder seats.
I have carefully monitored the usage of Scifnder for 3 1/2 weeks after I restored the client version. Statistics show that there were 174 uses of the web (69.3%) and 77 uses of the client (30.7%). Go figure.
Do library user surveys tell the real story?
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