At the beginning of each semester I write a journal entry about students who ask about textbooks. What is disappointing is that returning students do not know to check the library's catalog to see if we have them. This afternoon during my shift at QANDANJ I answered three such questions from a student at Northeastern University.
Sometimes when students don't find what they want, they consult with a librarian to make sure they searched the catalog correctly. Sometimes students say they ordered the book online, but didn't receive it yet.
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