More Adventures in Chat Reference

Don't you just love it when the patron changes his question during a chat reference session?  Check out this question:

Chat Transcript: Do you have information regarding strategic marketing in Hollywood?
Librarian 1:
15:21:20 2010/10/12 (GMT-5) Note: Patron's screen name: -
Librarian 1:
15:22:15 2010/10/12 (GMT-5) Librarian 'NJ INSTofTECH Bruce' has joined the session.
Librarian 1:
15:22:32 2010/10/12 (GMT-5) Hi, I'm Bruce Slutsky, a librarian at the New Jersey Institute of Technology. Your library and my library are part of a nationwide cooperative of libraries that staff this service. I'm reading your question now.
Librarian 1:
15:22:54 2010/10/12 (GMT-5) Are you looking for web sites or articles on this topic?
Librarian 1:
15:25:27 2010/10/12 (GMT-5) Are you still on the line?
Patron:
15:25:29 2010/10/12 (GMT-5) Actually, it might be more advantageous to focus on the advertising industry.
Librarian 1:
15:26:14 2010/10/12 (GMT-5) Please give me a few minutes. It would be helpful if you sent me an e-mail address. Many databases offer the capability of sending article to an e-mail
Patron:
15:26:17 2010/10/12 (GMT-5) Do you know if there is database that compiles traditional 30 second tv commercials ?
Librarian 1:
15:27:37 2010/10/12 (GMT-5) You can try this database http://www.clipland.com/ or you can do a search in Youtube on television commericals
Patron:
15:27:41 2010/10/12 (GMT-5) During the 1980s, he was spokesman for American Express, reminding cardholders "Don't leave home without it".
Librarian 1:
15:27:56 2010/10/12 (GMT-5) That is Karl Malden
Patron:
15:31:23 2010/10/12 (GMT-5) Do you know if American Express receives royalties from The Oscar winning film ' A Streetcar Named Desire?
Librarian 1:
15:33:25 2010/10/12 (GMT-5) Please be specific on what you want. You are shooting one question after another at me. What question do you want me to answer?
Patron:
15:34:48 2010/10/12 (GMT-5) I would like to find a comprehensive dtabase that analyzes 'media' information.
Librarian 1:
15:35:07 2010/10/12 (GMT-5) Please give me a few minutes
Librarian 1:
15:37:19 2010/10/12 (GMT-5) Please check this site http://www.vocus.com/content/prmediadb.asp
Librarian 1:
15:38:23 2010/10/12 (GMT-5) Here is another database http://us.cision.com/media-database/media-database-overview.asp
Librarian 1:
15:39:53 2010/10/12 (GMT-5) Here is another one http://www.mediadatabasesolutions.com/index.htm
Librarian 1:
15:40:34 2010/10/12 (GMT-5) this is the internet movie database http://www.imdb.com
Librarian 1:
15:42:21 2010/10/12 (GMT-5) May I suggest that you take some time to analyze the information that I sent you. If you need more assistance, you can log into this chat service again.
Librarian 1:
15:42:37 2010/10/12 (GMT-5) Librarian ended chat session.
Librarian 1:
15:42:41 2010/10/12 (GMT-5) Note: Set Resolution: Answered